Electronic Communications Policy

1. Information you will receive from Hello Hali

Hello Hali will sometimes need to send you important messages about your use of Hello Hali’s website, mobile apps, or other services (collectively, our “Services”). This policy covers all of those messages, including the terms, policies and user agreements applicable to your use of the Services, billing statements, transaction information, privacy disclosures, tax statements, and other legal documents that will be provided to you electronically (collectively, the “Electronic Communications”).

2. Communications Will Be Sent Electronically

Under this policy, you give your consent for Hello Hali to provide you with the Electronic Communications (including all legal terms and legally-required disclosures) electronically. You also agree that your agreement with electronic terms and disclosures has the same legal effect as if you had signed an agreement on paper. For example, if language appearing next to a button on Hello Hali’s website informs you that you will agree to certain terms by clicking the button, then your click of the button will have the same legal effect as signing an agreement on paper.

3. Delivery of Information

Hello Hali may provide you with Electronic Communications by (a) emailing them to you at the email address listed in your Hello Hali account, (b) posting them on the Hello Hali website or mobile applications, or (c) making them available via a website designated in an email notice to you.

4. Technical Requirements to Receive Electronic Communications

In order to receive Electronic Communications, you must have the following:

  • A computer or mobile device;
  • A connection to the internet;
  • An internet browser that supports 128 bit encryption, with cookies enabled;
  • An active email address; and
  • Sufficient electronic storage space on your computer’s hard drive or other data storage unit and/or an installed printer to print disclosures.

5. Withdrawing Consent for Electronic Communications

You may withdraw your consent to receive Electronic Communications at any time in your account or by submitting a request to us at:

Telcovision Group LTD,
Attn: Legal Department
36 Brookshire Court, Suite 21
Bedford, Nova Scotia
B4A 4E9 – Canada

Note that if you withdraw your consent to receive Electronic Communications, such withdrawal will only be effective after Hello Hali has had a reasonable period of time to process your withdrawal (usually 3 months). Additionally, if you withdraw your consent to receive Electronic Communications, and Hello Hali is required to send you paper copies of communications, Hello Hali may cancel your access to the Services.

In order for Hello Hali to send you paper copies, you must have a current mailing address on file in your Hello Hali account. Hello Hali reserves the right to charge you reasonable fees to cover the costs of sending you paper copies of Electronic Communications.

6. Updating Your Contact Information

To ensure that you receive Electronic Communications, you should make sure that the contact information in your Hello Hali account is accurate. Hello Hali is not responsible for your failure to receive Electronic Communications if you failed to update your contact information.