Sanctions Policy

Hello Hali provides a direct connection between buyers and sellers around the world. When you use Hello Hali’s services (we’ll refer to, our mobile apps, and other services as our “Services”), you are responsible for complying with this policy, regardless of your location.

This policy is a part of our Terms of Use. By using any of our Services, you agree to this policy and our Terms of Use.

As a company based in Canada with operations in other countries, Hello Hali must comply with the economic sanctions and trade restrictions, including, but not limited to, those implemented by the Consolidated Canadian Autonomous Sanctions List  and by the Office of Foreign Assets Control (“OFAC”) of the US Department of the Treasury. This means that Hello Hali or anyone using our Services cannot take part in transactions that involve designated people, places, or items that originate from certain places, as determined by agencies like OFAC, in addition to trade restrictions imposed by related laws and regulations.

This policy applies to anyone that uses our Services, regardless of their location. It is up to you to familiarize yourself with these restrictions.

In order to protect our community and marketplace, Hello Hali takes steps to ensure compliance with sanctions programs. For example, Hello Hali prohibits members from using their accounts while in certain geographic locations. If we have reason to believe you are operating your account from a sanctioned location, such as any of the places listed above, or are otherwise in violation of any economic sanction or trade restriction, we may suspend or terminate your use of our Services. Members are generally not permitted to list, buy, or sell items that originate from sanctioned areas. This includes items that pre-date sanctions, since we have no way to verify when they were actually removed from the restricted location. Hello Hali reserves the right to request that sellers provide additional information, disclose an item’s country of origin in a listing, or take other steps to meet compliance obligations. We may disable listings or cancel transactions that present a risk of violating this policy.

In addition to complying with Consolidated Canadian Autonomous Sanctions and OFAC and applicable local laws, Hello Hali members should be aware that other countries may have their own trade restrictions and that certain items may not be allowed for export or import under international laws. You should consult the laws of any jurisdiction when a transaction involves international parties.

Finally, Hello Hali members should be aware that third-party payment processors, such as PayPal and Stripe, may independently monitor transactions for sanctions compliance and may block transactions as part of their own compliance programs. Hello Hali has no authority or control over the independent decision-making of these providers.

The economic sanctions and trade restrictions that apply to your use of the Services are subject to change, so members should check sanctions resources regularly. For legal advice, please consult a qualified professional.